Rallio – Social Media for Franchises, Small & Local Business
REVV
REVV is a powerful review management and acceleration tool designed to boost your brand’s reputation and customer loyalty. It automatically sends a post-sale survey to your customers, encouraging positive reviews on platforms like Google and Facebook. With features like kick-back coupons for completed surveys, immediate alerts for negative feedback, and advanced analytics, REVV helps you turn customer feedback into actionable insights and repeat business. It helps you increase positive social reviews, enhance brand reputation, and drive customer retention, all with minimal effort in one review management platform.
Ask Customers to Rate Their Recent Experience With a Simple One-Question Survey
REVV generates a quick post-sale text survey to your customers so they can provide feedback about their experience in your store.
Improve Brand Reputation on Your Social Media with REVV
Customers who respond positively are prompted to leave a review and linked directly to that store’s Google, Facebook or Yelp page. Watch your brand reputation increase, along with the volume of positive social reviews for your stores, all with the help of our review management tool!
Keep Customers Coming Back with Kick-Back Coupons
With REVV, you can offer an incentive for your customers to leave feedback on their experience in your store. Provide a thank-you kickback coupon to anyone who completes a survey to drive them back into your store for a future purchase.
REVV Helps You Respond Quickly to Customer Concerns
If a customer gives your survey a rating of 3 or below, they’re prompted to leave a comment and request additional support. Our review management software then alerts your team by email so you can reach out proactively—before the customer posts a negative review on social media!
Track Your Progress with Advanced Analytics
With REVV’s robust analytics and online review management capabilities, you can see how customers rate your business. View your brand reputation by sales rep, store, market, or region—and watch your brand sentiment increase over time.
