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Why Reviews Matter and How to Make the Most of Them

Online reviews have been around since the dawn of the internet — it seems that people have always had opinions they want to share. But it’s only recently that they’ve become more important — and more visible — than ever, especially for business owners. Reviews are especially crucial now because

Responding to Online Reviews in 3 Easy Steps

At times, you might find yourself staring at a new online review, wondering how to respond to your customer. Sometimes, the response will come easily, like when a customer leaves glowing feedback about your product or service. Other times, you might find yourself responding to online reviews that are more

Why Your Online Reviews Are More Important Than Ever

Why Your Online Reviews Are More Important Than Ever

We’ve written about the importance of online reviews before, but never before have they been more important than they are right now. As we work to disseminate information that may help our clients and other businesses dealing with COVID-19, we’d be remiss if we didn’t impress upon you how critical

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